Information, counselling and treatment services are also available to parents who do not speak German and are seeking help in their mother tongue for their child’s mental health problems. It’s worth searching for such services on the Internet.
Parenting and family counselling
More than 1000 parenting and family counselling centres throughout Germany offer help for children, adolescents and parents. This also includes foreign language resources. On the Federal Conference for Educational Counselling homepage, parents can use the search function to indicate the language in which they would like to receive counselling: www.bke.de (counselling centre search). If there is no counsellor who speaks your language available where you reside, language professionals can help. They take part in the conversations and translate what is said. In this context, they also help take into account any cultural or religious aspects and differences in the counselling.
Some psychotherapists also offer their services in the native language of their patients. You can explore these possibilities on the websites of the psychotherapeutic practices. For example, you can search with the keywords: “Berlin Psychotherapy Turkish”.
When searching for a (child and adolescent) psychotherapist, for some states you can indicate the language in which your child would like to be treated on the page www.psych-info.de
These states include Berlin, Bremen, Hamburg, Lower Saxony, Saarland and Schleswig-Holstein.
Unfortunately, in many places there are not enough psychotherapists who are native speakers of foreign languages. It is rarely possible to use language professionals in outpatient psychotherapy because statutory health insurance does not cover the costs.
Federal Chamber of Psychotherapists brochure “Paths to Psychotherapy”
The brochure of the Federal Chamber of Psychotherapists “Paths to Psychotherapy” provides a wide range of information about help for mentally ill people in Germany and is also available in English and Turkish:
Help in case of violence against women
The “Violence against women” helpline offers phone counselling in 17 languages: www.hilfetelefon.de/das-hilfetelefon/beratung/beratung-in-17-sprachen.html
Muslim pastoral care phone counselling
Muslim pastoral care phone counselling offers the opportunity to speak anonymously and free of charge with trained Muslim volunteers in case of mental health problems. Counselling is generally provided in German. On Tuesdays it also available in Turkish, while Arabic, Urdu and English are possible by arrangement at certain times:
Phone counselling in your native language
If you would like to speak on the phone in your mother tongue, you can find information about international help services on the homepage of Telefonseelsorge Deutschland:
There are also foreign language informational materials for parents on the web, such as:
Guide to medical rehabilitation for children and adolescents by the Ethno-Medical Centre in cooperation with the University of Lübeck in 10 languages: